Refund policy
Refund & Return Policy
Thank you for shopping with us.
Returns
We accept returns within 14 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable software products
- Personal care items
- Customized or personalized products
- Clearance or final sale items
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the product and packaging. We will arrange a replacement or refund if applicable.
Return Shipping
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Order Cancellations
Orders may be canceled within 12 hours of purchase. After this period, orders may already be processed and cannot be canceled.
Contact Us
If you have any questions regarding returns or refunds, please contact us through our Contact Us page.